Office Administrator
Job Title: Office Administrator - Sales Support
Location: Birmingham, AL (In-Office)
Schedule: Part-Time, M-F Mornings (approx. 7:30 AM start, few hours/day)
Pay: $20/hour
About the Role
McCorquodale Transfer is seeking a part-time Office Administrator to support our Sales Manager and sales team with day-to-day administrative and customer service tasks. This role is essential to keeping our office running smoothly and ensuring a great experience for our customers from the first phone call through move day. This job would most likely be seasonal, but with a possibility to transition to permanent.
Responsibilities
- Answer incoming phone calls promptly and professionally
- Create and prepare customer quotes
- Complete moving and logistics paperwork accurately
- Enter and update customer information in company systems
- Create and manage calendar invites and scheduling
- Relay messages and information between customers, sales, and operations
- Handle difficult customer situations and resolve complaints with professionalism
- Visit the Birmingham warehouse (located in the same building as the Sales team) as needed to communicate with the Operations team
- Support the Sales Manager with day-to-day administrative needs
Qualifications
- Excellent phone presence, confident and comfortable answering calls
- Clear, legible handwriting
- Strong attention to detail and accuracy
- Polite, professional demeanor with customers and coworkers
- Ability to handle customer complaints calmly and effectively
- Comfortable communicating with warehouse/operations staff in person
- Open to feedback and coachable
- Reliable and punctual, able to work in-office daily in the morning
Schedule & Location
This is a part-time, in-office position based in Birmingham, AL. Candidates should expect to work a few hours each morning (M-F), typically starting around 7:30 AM (time could vary).